Repairs

The damage to every vehicle in an accident or collision is unique. The following is a typical repair and insurance procedure.

Our knowledgable staff will walk you through the steps and answer the questions you may have about the process. We want you to feel comfortable and confident. 360-446-7603



       After the Accident

• Report your claim to the responsible party's insurance company, if your using insurance to cover the damage.
• Confirm that the insurer is accepting responsibility to pay the claim.
• Provide us with the insurer's claim number, contact name and phone number.
• Under Washington law, no insurer can require you to take your vehicle to a specific shop for an estimate or repairs.

      You Authorize Repairs.

• Tell the insurer that you have chosen Brogan Auto Repair for the repair on your vehicle. (the insurer may imply that you need to go to a particular shop for your estimate or repairs); YOU DO NOT HAVE TO DO THIS. You can let the insurer know they can inspect the vehicle at Brogan Auto Repair, your home or place of work. We can help coordinate this with you.
• Provide us with a copy of the insurer estimate they have given you.
• We schedual a repair drop off date and give you an estimated time of  completion. (granted, all parts are available and in stock)
• Let us know if you have received any payment for repairs. Every insurer is different. Some times payment is sent directly to us, other times it may be sent to you. 

     The Repair Plan

• Once you have authorized repair with Brogan Auto Repair, we start to do a tear down (disassembly) to your vehicle, to ensure we have investigated all damage.
• We order the parts necessary to repair your vehicle.



     The Body Repair

• Any structural or frame damage repairs are made to factory specifications.
• Sheet metal repairs are made; welded and bolt-on panels are replaced and adjusted for fit.
• Corrosion protection is applied as necessary.
• A quality check is completed







     The Paint Repair

• Sealers, corrosion protection and primers are applied.
• Block sanding is completed to ensure a smooth final finish.
• Masking and surface cleaning is completed.
• Paint is sprayed and baked on (most paints are a two-stage process, with a color basecoat and then a clearcoat).
• Paint is polished as needed to a factory-type finish.
• A quality check is completed.



     Vehicle Re-assembly

• Re-assembly of parts replaced or removed for repair is completed.
• Final fit and finish adjustments are made.
• Any airbag system parts are replaced and a system check is completed.
• Wheel alignment, suspension adjustments and air conditioning recharging are completed as needed.
• Any part price additions or other repair additions or changes needed during the repair are reviewed with insurer and final approvals are received.
• Final paperwork – invoicing, billing, warranties – completed.
• A quality check is completed.